At rubyph, your personal data is handled with the highest level of care and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe.
rubyph operates in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its implementing rules and regulations.
All personal data stored by rubyph is protected using industry-standard encryption. We apply strict access controls to ensure only authorised personnel can view your information.
rubyph does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only where required by law or to deliver our services.
As a data subject under Philippine law, you have the right to access, correct, and request deletion of your personal data held by rubyph at any time.
We are upfront about every category of data we collect and every purpose for which it is used. No hidden data practices — what you read here is exactly what we do.
rubyph retains personal data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable Philippine law and regulations.
🔐 Your Privacy Matters: rubyph is committed to protecting the personal information of every Filipino player on our platform. This Privacy Policy is written in plain, accessible English so you can clearly understand how your data is handled. If you have any questions, our support team is available 24/7 via live chat inside your rubyph account dashboard.
This Privacy Policy ("Policy") describes how rubyph ("we," "us," or "the Platform") collects, uses, stores, shares, and protects the personal information of individuals ("you," "the Player," or "the Data Subject") who access or use the rubyph online gaming platform at rubyph.org and all associated services.
rubyph is committed to upholding the privacy rights of all players, particularly those based in the Philippines. This Policy is drafted in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR"), as enforced by the National Privacy Commission ("NPC") of the Philippines.
By registering on rubyph, accessing the platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read alongside the rubyph Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and rubyph.
For the purposes of the Philippine Data Privacy Act of 2012, rubyph acts as the Personal Information Controller in respect of all personal data collected through the rubyph platform. As the controller, rubyph determines the purposes and means of processing your personal information.
rubyph has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with the DPA and this Privacy Policy. You may contact the rubyph DPO through the support channels listed in Section 15 of this Policy.
rubyph collects the following categories of personal data from players and platform visitors:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Yes – for KYC |
| Contact Data | Philippine mobile number, email address, residential address | Yes – for account |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), card details (Visa/MC), transaction history | Yes – for payments |
| KYC Documents | Scanned copies of passport, UMID, SSS ID, driver's license, proof of address | Yes – for withdrawals |
| Gaming Activity Data | Bet history, game sessions, win/loss records, bonus usage, responsible gaming settings | Automatic |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatic |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with rubyph | When you contact us |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, preferred contact channel | Optional |
rubyph does not intentionally collect sensitive personal information (as defined under the DPA) beyond what is strictly necessary for identity verification and regulatory compliance purposes.
rubyph collects personal data through the following means:
rubyph processes your personal data for the following specific, legitimate purposes:
✅ No Unsolicited Marketing: rubyph will only send you marketing communications if you have opted in during registration or subsequently updated your preferences. You may withdraw your marketing consent at any time by contacting our support team.
Under the Philippine Data Privacy Act of 2012, rubyph processes your personal data on the following legal bases:
rubyph does not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:
All third parties with whom rubyph shares personal data are required to handle such data in accordance with the Philippine Data Privacy Act and are prohibited from using it for any purpose beyond what is strictly necessary.
rubyph retains personal data for the following periods, after which data is securely deleted or anonymised:
Where retention beyond these periods is required by a specific legal obligation or ongoing regulatory investigation, rubyph will retain the relevant data until that obligation is fulfilled.
rubyph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
⚠️ Your Responsibility: While rubyph takes every reasonable measure to protect your data, you are also responsible for maintaining the security of your rubyph account credentials. Never share your password with anyone, and contact rubyph support immediately if you suspect unauthorised access to your account.
rubyph uses cookies and similar tracking technologies to enhance your experience on the platform. The following types of cookies may be used:
rubyph does not use third-party advertising or behavioural tracking cookies. You may manage cookie preferences through your browser settings; however, disabling essential cookies may impair your ability to use the rubyph platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by rubyph:
Request a copy of the personal data rubyph holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where no longer necessary or lawfully required.
Object to processing based on legitimate interests, including direct marketing.
Receive your data in a structured, machine-readable format.
Request that processing of your data be restricted in certain circumstances.
To exercise any of these rights, please contact the rubyph Data Protection Officer via the support channels listed in Section 15. rubyph will respond to all valid data subject requests within thirty (30) days, in accordance with the DPA and NPC guidelines.
Please note that certain rights may be limited where rubyph is required to retain or process your data to comply with a legal obligation, such as AMLA record-keeping requirements.
The rubyph platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. rubyph does not knowingly collect personal data from individuals under the age of 21.
If rubyph becomes aware that personal data has been collected from a player who is under 21 years of age, the account will be immediately closed, all associated data will be deleted (subject to any mandatory legal retention obligations), and any deposits will be returned in accordance with applicable regulations.
If you believe that a minor has registered on the rubyph platform, please contact our support team immediately so that appropriate action can be taken.
🔞 21+ Only: rubyph enforces strict age verification at registration and prior to first withdrawal. Providing false date-of-birth information to circumvent this requirement is a breach of the rubyph Terms & Conditions and may constitute fraud under Philippine law.
In the course of providing its services, rubyph may transfer certain personal data to service providers or technology partners located outside the Philippines. Any such cross-border transfer of personal data is conducted in compliance with Section 21 of the Philippine Data Privacy Act, which requires that the recipient country or organisation provides an adequate level of protection for personal data.
Where rubyph transfers data internationally, it ensures that appropriate safeguards are in place, including contractual data processing agreements that impose obligations equivalent to those under the DPA on the receiving party.
rubyph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory guidance from the National Privacy Commission. The "Last Updated" date at the top of this Policy will be revised accordingly.
Where changes are material, rubyph will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the rubyph platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how rubyph protects your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by rubyph, please contact our Data Protection Officer through the following channels:
rubyph will acknowledge your request within five (5) business days and provide a substantive response within thirty (30) days, or such other period as permitted by the DPA.
If you are not satisfied with rubyph's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the independent authority responsible for enforcing the Data Privacy Act. Information on how to file a complaint with the NPC is available on the NPC's official website.
📧 Data Privacy Inquiries: For all data subject requests and privacy-related correspondence, contact the rubyph Data Protection Officer at . Please include your registered account username and a clear description of your request to help us respond efficiently.
Play with confidence knowing your personal information is protected under the Philippine Data Privacy Act. Join hundreds of thousands of Filipino players who trust rubyph for secure, fair, and responsible online gaming.
🔞 For players aged 21 and above only. Please gamble responsibly.